1. Refund Guarantee Periods

Airptv offers a risk-free refund guarantee depending on your subscription plan:

• Refund requests must be made within the guarantee period.
• Guarantees cover service issues or dissatisfaction with performance, not user-side setup problems.

2. Technical Issues and Service Interruptions

• If your Airptv service stops due to a global outage or technical problem on our side, we will either:

  • Replace your package with an equivalent one, or

  • Refund the remaining subscription period, regardless of the refund guarantee window.

• We aim to resolve technical issues quickly to keep your streaming uninterrupted.

3. Refund Exceptions

• Refunds are not available for:

  • User-side issues (device, network, or setup problems)

  • Improper use of the service or shared credentials

  • Changes of mind outside the guarantee period

4. Requesting a Refund

• Contact our support team via WhatsApp or email with your account details.

• Refunds or replacements are processed within 3–5 business days.

• If a technical error causes an unwanted auto-renewal, any excess payment will be refunded.

5. Communication

• Our team is here to answer questions, resolve issues, and ensure your subscription works as intended.

• Prompt, friendly, and personalized support is available directly through WhatsApp.

6. Changes to This Policy

Airptv may update this Refund Policy from time to time. The latest version will always be available on our website. Continued use of Airptv after updates means you accept the changes.

We know how frustrating technical issues can be. That’s why we handle every refund or replacement personally, and with our 10, 15, and 30-day refund guarantee, you can subscribe with confidence. Your smooth, private streaming experience is our priority — reach out anytime, we’ve got your back.